Importing orders from a CSV file

The Orders → Transfer and import screen lets you upload orders from a CSV file — useful when migrating from another system or selling through a channel we do not integrate yet.

How to do it:

1. Download the CSV template from the page and fill it with your data.
2. Choose the file — up to 10 MB.
3. Set the order source (an empty field means the profile default) and the status all orders from the file will get.
4. Click Check file — you will see errors before anything is saved.
5. Only then Import.

Two things to know:

• The import does not detect duplicates. Every import creates new orders — uploading the same file twice creates them again.
• A status column in the file is ignored — the single status chosen in the form applies.

Below the form there is an import history with number, file name, date and status — that is where you check what went in and when.

We handle migration from another system on our side — if you are moving a whole database, write to us instead of fighting with the file yourself.