Order details — where to find what

The details screen is divided into several blocks.

Products — a table with columns: product (with the listing number if the order came from a marketplace), SKU, price, VAT, weight, quantity, date. Below it sit Add product manually and Product operations.

Order information — amount paid against amount due, buyer data (login, e-mail, first name, surname, company, phone), source, shipping method, shipping cost, payment method, two additional fields, a comment, the status with a Move button, an invoice section (Issue invoice, Pro-forma) and dates.

Addresses — separately the delivery address, invoice data and the pickup point (ID, name, street, city, postcode). The pickup point fills in by itself when the buyer chose a locker or a courier point.

Custom events — buttons you define yourself. This is where support fires a ready sequence in one click: create a parcel with a chosen carrier, print, handle a return.

The "paid X of Y" amount is the fastest way to spot an underpayment — no need to add up the items.